Alan Insurance

Alan enables everyone to take action on their physical and mental health, combining the best of prevention and insurance.

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Alan Insurance redefines health coverage with a tech-driven approach, serving as a trusted partner for individuals and businesses across Belgium, France, and Spain.
Coverage Options and Benefits
Alan offers comprehensive health plans covering medical, dental, and vision care, with a focus on prevention and mental well-being. Benefits include fast reimbursements (90% within 72 hours), teleconsultations with dietitians and therapists, and the Alan Play app for building healthy habits. Employees enjoy a personalized app experience, rated 4.9/5, enhancing adoption rates up to 30%.
Pricing and Customer Experience
Pricing is tailored to company size, with no fixed rates disclosed upfront. For startups (2-19 employees) and SMBs (20-49 employees), costs are streamlined with a 5-minute online signup, often integrated with payroll systems. Larger firms benefit from custom plans, with 98% spending less than 2 hours annually on management. Users praise the intuitive app and 3-minute chat support, though phone support is unavailable. Some report delays in complex cases, but the Care Team’s responsiveness is generally well-regarded.
Final Thoughts
Alan suits those valuing digital convenience and prevention, but inconsistent support for complex issues may require backup plans. Test it to confirm fit.

Features

  • 100% Online Onboarding
  • Invoice-Based Reimbursements
  • Reimbursements In Under 72 Hours
  • 24/7 Access To Therapists And Health Professionals
  • Responsive Customer Service
  • Comprehensive Health Partner Experience
  • Time-Saving Administration For Companies
  • Insights And Well-Being Tools

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