Zipari Insurance
Discover Zipari—the first customer experience platform built exclusively for health insurance, offering personalized member portals, mobile apps, predictive analytics, seamless CRM integration, and omnichannel engagement.
Zipari stands out as the only customer experience (CX) platform built exclusively for health insurers—designed to elevate engagement, simplify operations, and support better outcomes.
Coverage Options & Benefits
Zipari’s comprehensive suite delivers self-service through intuitive member portals and mobile apps, allowing users to manage claims, access benefits, search providers, pay bills, and engage in wellness programs. All of this is powered by an underlying CX Engine that aggregates behavioral and clinical data to deliver personalized, next-best-action recommendations.
Pricing & Customer Experience
With an API-first architecture, Zipari deploys swiftly on top of existing CRMs, avoiding lengthy overhauls. Member engagement tools—from onboarding to program participation—are configured rather than built from scratch, enabling rapid ROI and streamlined workflows.
Final Thoughts
Zipari redefines the future of health insurance customer experience. Its all-in-one CX suite spans members, brokers, providers, and sales—with measurable results like increased self-service, telehealth use, and quality ratings. For insurers seeking innovation, engagement, and configurable agility, Zipari is a best-in-class solution.
Features
- Health-Insurer-Exclusive CX Platform
- Personalized Member Portal
- Native Mobile App with Behavior-Driven Insights
- Integrated CX Engine & Engagement Hub
- Rapid
- Configuration-Driven Deployment
- Comprehensive CX Suite for All Stakeholders
- Proven Impact on Key KPIs
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