๐ Understanding Pipedriveโs Sales Dashboard and Insights
Make smarter decisions with visual data tailored to your sales process.
Pipedriveโs Sales Dashboard and Insights tools empower you to track, analyze, and optimize every aspect of your sales operation. Whether you’re a sales rep monitoring daily activity or a manager forecasting revenue, these features deliver real-time visibility into your performance and pipeline health.
๐งญ What Are Dashboards and Insights?
Feature | Purpose |
---|---|
Dashboard | A visual workspace for your most important metrics (widgets and KPIs) |
Insights | The reporting engine used to build detailed reports and visualizations |
Together, these tools help you:
- Monitor deal progress and sales activities
- Track team and individual performance
- Forecast future revenue
- Identify bottlenecks and opportunities
- Share real-time metrics with stakeholders
๐ Where to Access Dashboards & Insights
- Go to the โInsightsโ tab in the left-hand navigation menu
- Select a dashboard or create a new one
- Click on any widget to drill down into a detailed report
๐ Each report and widget is interactiveโclick through to view specific deals, stages, or reps.
๐ฅ The Sales Dashboard at a Glance
Your Dashboard is a customizable space where you can add widgets that reflect the KPIs you care about most.
๐ Dashboard Widgets Can Include:
- Total won deals this month
- Revenue by pipeline stage
- Deal conversion rate by rep
- Activities completed vs. planned
- Open deals by source
- Forecasted revenue
๐ Use multiple dashboards for different roles (e.g., reps vs. managers).
๐ How to Create a Dashboard
- Go to the Insights tab
- Click โ+ Add newโ > Dashboard
- Name your dashboard
- Add widgets by choosing or creating reports
- Customize layout and filters
You can create private dashboards (just for you) or shared dashboards (for your team).
๐ Understanding Reports in Insights
The Insights section is where you build the reports that power your dashboards. You can report on:
- Deals
- Activities
- Leads
- Revenue
- Products
- Custom fields
Each report can be grouped, filtered, and visualized to match your exact needs.
๐ Types of Reports You Can Add
Report Type | Use Case |
---|---|
Deals Won by Month | Track sales trends over time |
Conversion Rate by Stage | Identify pipeline bottlenecks |
Revenue Forecast by Rep | Forecast team-level performance |
Activities per Week | Monitor sales activity levels |
Deals by Source | Evaluate lead quality by channel |
๐ค Sharing & Exporting Dashboards
- ๐ง Export reports and dashboards as PDF
- ๐ Export data to CSV or Excel
- ๐งโ๐คโ๐ง Share dashboards with team members (read-only or editable)
- ๐ Schedule automated reports to be sent via email (Professional plans and up)
๐ฏ Setting Goals Within Insights
Track team and individual goals directly in the Insights section:
- Set goals by user, team, or company
- Define targets for deals, revenue, or activities
- Visualize progress on dashboards
Example: โ$100K revenue target this quarter for the East Coast team.โ
๐ง Tips for Using Sales Dashboards Effectively
Tip | Benefit |
---|---|
Use filters to tailor dashboards | Keeps reports relevant to the viewer |
Combine KPIs and activity metrics | Shows the full sales performance picture |
Review dashboards weekly | Enables data-driven coaching |
Align widgets to your sales funnel | Tracks progression from lead to win |
Use consistent naming conventions | Makes dashboards easier to manage |
โ๏ธ Advanced Options
- Use custom fields to group/filter reports by your own CRM attributes (e.g., industry, priority, campaign)
- Leverage third-party tools like Google Data Studio, Power BI, or Looker Studio for more advanced BI
- Access raw data via the Pipedrive API for custom reporting pipelines
๐งโ๐ผ Who Should Use Dashboards & Insights?
Role | Benefit |
---|---|
Sales Reps | Track progress and manage goals |
Sales Managers | Coach team, monitor performance |
Executives | See high-level trends and forecasts |
Marketing | Understand lead quality and attribution |
Sales Ops | Optimize pipeline efficiency |