Overview

Automations in monday.com are designed to streamline your workflow by handling repetitive tasks—automatically. However, sometimes automations don’t trigger as expected, leading to delays or confusion. This article outlines the most common reasons for failed automations and how to troubleshoot and resolve them.

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🔍 Step-by-Step Troubleshooting Guide

✅ 1. Check If the Automation Is Active

Go to the board and click on Automations → Board Automations.

Fix:

• Ensure the automation is listed and marked as “Active.”
• If it’s paused or disabled, toggle it back on.

⚠️ Note: Some automations are paused automatically if they fail repeatedly.

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🔁 2. Verify the Trigger Event Happened

Automations will not fire unless the exact trigger condition is met.

Example:
If the automation says:
“When status changes to Done, notify someone”
But you change it from “In Progress” to “Completed” (not “Done”), the automation won’t trigger.

Fix:

• Double-check the trigger logic
• Ensure you used the correct value, column, and condition
• Modify the automation to include multiple possible values if needed

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🧱 3. Check Automation Conditions and Filters

Many automations include conditional statements.

Fix:

• Confirm all required conditions (e.g., matching values in multiple columns) are met
• Review logic to make sure it’s not overly complex or conflicting

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🚫 4. You’ve Hit Your Automation Limit

Each monday.com plan has monthly automation usage limits.

Fix:

• Visit Admin > Usage to check your current limit
• If limits are reached, you may need to wait until the next billing cycle or upgrade your plan

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🔄 5. Rebuild or Clone the Automation

Sometimes an automation is corrupted due to a board change (e.g., a deleted column).

Fix:

• Delete the automation and recreate it
• Or click “Duplicate” to clone it, then test the new version

Pro Tip: If a column used in the automation was deleted or renamed, it will silently break the automation.

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🔌 6. Check Connected Integrations (if applicable)

If your automation includes apps like Slack, Gmail, or Outlook, make sure the integration is still connected.

Fix:

• Go to Integrations > Connected Accounts
• Reconnect or reauthorize the app
• Check for expired tokens or permissions issues

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🧪 7. Test It Manually

Create a test item that meets all trigger conditions.

Fix:

• Use a fresh item to ensure no old data is interfering
• Try triggering with slightly different values if it still doesn’t work
• Log out and back in to refresh your session

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🛠️ Common Automation Types That Can Fail

Automation Type	Common Issue
Status change → Action	Incorrect status value or renamed status label
Date arrives → Notify	Time zone mismatch or missing date value
When item is created → Assign	Trigger skipped if item was duplicated instead
Form submission → Update column	Missing fields or unmatched labels

🧠 Best Practices to Avoid Automation Failures

• Name your automations clearly (e.g., “Notify team when deal closes”)
• Limit the number of steps in a single automation
• Regularly review and update automations when board structure changes
• Create a test board to trial complex automations before applying them to production

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📞 Still Stuck?

If your automation still isn’t working after trying the steps above:

• Take a screenshot or screen recording of your automation settings
• Include the board URL and steps to reproduce the issue
• Contact monday.com support or post in the monday.com Community