Overview

Communication and collaboration are at the heart of effective project management. In monday.com, the Updates Section, @mentions, and file attachments make it easy to keep conversations, decisions, and documentation tied to specific tasks—all in one place.

This article walks you through:

• Using the Updates Section
• Tagging teammates with @mentions
• Attaching and managing files
• Best practices for contextual communication

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🧾 What Is the Updates Section?

The Updates Section is a built-in communication thread for every item (task, project, deliverable) in monday.com. It allows you to:

• Post updates or comments
• Communicate with your team
• Share files and links
• Maintain a history of decisions or discussions

🔍 Where to Find It:

Click on any item → Navigate to the “Updates” tab
You’ll see a threaded conversation area for that specific item.

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✍️ Posting an Update

1. Click into the item
2. Go to the Updates tab
3. Type your message in the update box
4. Optionally:
   • Use bold, italics, bullet points
   • Add checklists or hyperlinks
   • Attach files or images
5. Click “Update” to post

📝 Tip: Each update is timestamped and shows the author—perfect for tracking discussions.

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🙋 Using @Mentions to Tag Teammates

@Mentions ensure the right people get notified about important updates.

➤ To mention someone:

• Type @ followed by their name (e.g., @John)
• Select from the list of suggested users
• You can also tag:
  • @TeamName to mention a team
  • @Everyone to notify all board members
  • @Me to remind yourself

✅ What Happens:

The tagged user receives a notification in their bell icon, email, or via integrations like Slack (if enabled).

📣 Use @mentions for assigning follow-ups, confirming updates, or asking questions.

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📎 Attaching Files and Images

Files can be uploaded directly in the Updates Section or via the File Column.

🔽 Uploading a File to an Update:

1. Click the paperclip icon in the update box
2. Choose a file from your computer, Google Drive, Dropbox, or Box
3. Post the update with the file attached

📁 File Types Supported:

• Documents (PDF, DOCX, XLSX, etc.)
• Images (JPG, PNG, GIF)
• Audio, video, zipped folders, etc.

📍 File Visibility:

• Attached files are visible to anyone with access to the item
• You can open or download them directly from the update or the File column

🗃 Files are stored securely within monday.com and can be versioned via updates.

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📂 Using the Files Column (Optional)

If you want a centralized view of all files per item:

1. Add a Files Column to your board
2. Drag and drop files into the column or upload manually

🔄 Use both the Updates Section and Files Column for full communication + documentation.

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🔧 Managing Updates and Files

Action	How to Do It
Edit an Update	Hover over the message > Click three dots > Select Edit
Delete an Update	Same as above > Select Delete
Download Files	Click the file > Click the download icon
Search Updates	Use the search bar at the top of your workspace

✅ Best Practices

Tip	Why It Helps
Use clear, concise update titles	Makes updates easy to scan
@Mention only those who need to know	Keeps notifications relevant
Upload final versions of files only	Prevents confusion
Use emojis and formatting for clarity	Enhances readability
Keep all discussions in the item thread	Ensures historical context is preserved

🔗 Bonus: Use with Integrations

• Slack: Get update notifications in your Slack channels
• Outlook/Gmail: Send emails to the Updates Section via email-to-board feature
• Google Drive/Dropbox: Attach files directly from cloud storage

❓FAQs

Can I reply to a specific comment in the Updates Section?
Yes—click “Reply” below any comment to keep the conversation threaded.

Will people get notified when I post an update?
Only if you @mention them. Otherwise, they’ll need to follow the item or check manually.

Can I track changes to attached files?
While there’s no full version control, each file added via an update is timestamped and visible in context.