Overview

Integrating monday.com with Jira enables seamless collaboration between project managers, developers, and stakeholders. This integration allows tasks, issues, and updates to stay in sync across both platforms—helping teams align without switching tools.

This guide walks you through:

• Connecting monday.com with Jira (Cloud or Server)
• Syncing tasks between platforms
• Best use cases and tips

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🔗 What You Can Do with the Integration

✅ Automatically create Jira issues from monday.com items
✅ Sync statuses, assignees, priorities, and due dates
✅ Push updates from Jira to monday.com and vice versa
✅ Improve transparency between project and development teams

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🛠️ How to Set Up the Integration

Step 1: Open Integration Center

1. Go to the board you want to integrate.
2. Click “Integrate” (top menu).
3. Search for Jira.

Step 2: Choose Your Jira Type

• Jira Cloud: Select this if you’re using Atlassian’s cloud-hosted Jira.
• Jira Server: Choose this for on-premise/self-hosted Jira.

📌 You’ll need to be an admin in both monday.com and Jira to authorize the integration.

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🔐 Step 3: Authenticate Jira

Jira Cloud

1. Click “Add to Board” for Jira Cloud.
2. You’ll be prompted to log in with your Jira account and allow access.
3. Once connected, you can select a workspace, project, and issue type.

Jira Server

1. Enter your Jira Server URL.
2. Provide API credentials (username + API token or password).
3. Grant access when prompted.

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🔄 Step 4: Choose an Integration Recipe

Some examples:

• “When an item is created in this board, create an issue in Jira.”
• “When a status changes in monday.com, update the issue status in Jira.”
• “When an issue is updated in Jira, update this item in monday.com.”

🛠️ Recipes are customizable—select fields to sync like Status, Summary, Due Date, Assignee, etc.

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🔁 2-Way Sync (Optional)

monday.com allows bi-directional syncing, meaning changes in Jira reflect in monday.com and vice versa.

✅ Use a combination of:

• monday → Jira recipes
• Jira → monday recipes

Make sure:

• Field types match (e.g., status → status, date → date)
• The same project and issue types are selected across recipes

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💡 Use Cases

Use Case	Benefits
PM creates task in monday.com → Dev sees issue in Jira	Faster task delegation
Dev updates issue in Jira → PM sees status in monday.com	Improved progress tracking
Bug report created in Jira → Automatically logs in monday.com	Centralized reporting
High-priority issue in Jira → Notifies team in monday.com	Real-time response

✅ Tips for Successful Syncing

• Use column mapping to ensure accurate data sync.
• Use labels, groups, or tags to organize synced items.
• Use filters to sync only relevant issues (e.g., by status, priority, or type).
• Test with a sample item before full rollout.

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🔧 Editing or Managing Integrations

1. Click “Integrate” > “Board Integrations”
2. You’ll see a list of active Jira integrations
3. Click the three-dot menu (⋮) to:
   • Edit the recipe
   • Re-authenticate Jira
   • Turn sync on/off

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🚧 Limitations to Know

Feature	Availability
Syncing attachments	❌ Not supported natively
Jira comments ↔ monday.com updates	❌ Not directly supported
Field type mismatches	⚠️ May cause sync errors
Custom fields	✅ Supported with manual mapping

For advanced sync scenarios, consider using 3rd-party tools like Unito, ZigiOps, or Make (Integromat).