Using monday.com Forms for Internal and External Submissions
Overview
Monday.com Forms provide a simple and effective way to collect structured information from both internal team members and external users. Whether you’re gathering project requests, client feedback, or support tickets, Forms make it easy to centralize submissions directly into your boards.
This guide explains how to create, customize, and share Forms in monday.com and how to use them effectively for internal and external purposes.
đ What Are Forms in monday.com?
Forms in monday.com are auto-generated from your boardâs columns. When a form is filled out, the submission becomes a new item on that board. Itâs perfect for:
- Project or task intake
- Bug reports
- Client onboarding
- Feedback or survey collection
- Internal request handling (e.g., IT, HR, Marketing)
đ How to Create a Form in monday.com
- Go to the Board where you want to collect data
- Click on â+ Add Viewâ at the top of the board
- Select âFormâ
- A form will be automatically generated using your board’s columns
đ§Š Each column becomes a form field (text, dropdown, people, date, etc.).
đ Customize Your Form
Once your form is created, you can tailor it to match your needs.
Key Customization Options:
- Rename form title and description
- Hide columns you donât want respondents to see
- Make fields required
- Reorder fields via drag-and-drop
- Customize labels to make questions clearer
Optional Settings:
- Enable/disable anonymous submissions
- Choose whether to show âThank Youâ message or redirect to a custom URL
- Add a cover image or logo for branding
âď¸ Pro Tip: Use clear, user-friendly labels and mark only essential fields as required.
đ Sharing Your Form (Internal & External)
Once customized, your form is ready to be shared.
To Share the Form:
- Click âShare Formâ
- Copy the public link or click to embed it on your website
- Send via email, Slack, or post on an internal wiki
Internal Use:
- Embed in internal dashboards
- Use for structured team requests (e.g., design or tech support)
External Use:
- Share with clients, contractors, or users (no login required)
- Use for collecting feedback, inquiries, or service requests
đ Forms are public by defaultâno monday.com login is needed to submit.
â Submissions Become Items
Every form submission automatically creates a new item on the connected board.
You can:
- View and track submissions like any other task
- Assign them to a team member
- Use status, date, priority columns to organize them
- Filter or group items by form source or type
đ Automate follow-ups, reminders, or assignments using automations.
đ¤ Add Automations to Streamline Workflow
Set up automations to act on form submissions.
Examples:
- âWhen new item is created, assign to [Person]â
- âWhen item is created via form, notify [Team]â
- âWhen status is set to âApproved,â move to another boardâ
âď¸ Combine Forms + Automations for end-to-end workflows.
đ Analyze Form Data with Views and Dashboards
Use Table, Chart, Kanban, or Calendar views to make sense of the incoming data.
Create Dashboards to:
- Track form submission trends
- Monitor approval status
- Visualize types or sources of requests
đ Best Practices for Form Use
Tip | Benefit |
---|---|
Customize fields for clarity | Increases submission quality |
Keep only necessary fields | Reduces form abandonment |
Use automations for triage | Saves time and ensures follow-up |
Embed on internal portals | Makes forms easier to find |
Redirect to custom âThank Youâ page | Enhances user experience |
đ§ FAQs
Can people outside our team submit a form?
Yes. Forms are public, and anyone with the link can submitâeven without a monday.com account.
Can I receive email notifications when a form is submitted?
Yes! Use automations like âWhen item is created, notify [Person]â to alert your team.
Can I restrict form responses?
While the form itself is public, you can limit access by sharing only with certain people or platforms. Use other tools like Zapier for advanced permission flows.
Can I edit the form design?
You can adjust fields, labels, images, and the thank-you messageâbut advanced branding is limited in native forms. For more flexibility, embed forms on your own website with custom CSS.