๐ Integrations and API in Pipedrive
Connect, automate, and extend your CRM capabilities
Pipedrive is built for flexibility and scalability. Whether you’re using out-of-the-box integrations or custom API development, Pipedrive enables seamless connectivity with your favorite tools, platforms, and services.
โ Why Use Integrations and the Pipedrive API?
- ๐ Automate repetitive tasks
- ๐งฉ Connect with marketing, support, and communication tools
- ๐ Centralize data for better reporting and analysis
- ๐ง Customize workflows using the API or third-party apps
- ๐ Scale your CRM with the tools your team already uses
๐ Using Pipedrive Integrations
๐ Where to Find Integrations
- Go to your Pipedrive dashboard
- Click Tools and apps from the left-hand menu
- Select Marketplace
- Browse by categories like:
- Email & Communication
- Marketing Automation
- Customer Support
- Phone Systems
- Analytics & Reporting
- Project Management
๐ฆ Popular Integrations
| Tool | Category | Key Features |
|---|---|---|
| Slack | Communication | Instant deal updates, activity alerts |
| Zoom | Communication | Schedule and launch meetings from Pipedrive |
| Google Calendar | Productivity | Two-way sync with meeting scheduling |
| Trello | Project Management | Push deals into project boards |
| Mailchimp | Marketing | Sync contacts and trigger email campaigns |
| Zapier | Automation | Connect with 5,000+ other tools |
| Aircall/JustCall | Phone Systems | Call logging, recordings, analytics |
| Xero/QuickBooks | Accounting | Sync invoices and customer info |
๐ How to Install an Integration
- Go to the Marketplace
- Search for the app you want to connect
- Click Install now
- Authorize Pipedrive and the third-party tool
- Configure sync preferences and user permissions
๐ง Using the Pipedrive API
๐ What Is the API?
Pipedriveโs RESTful API lets you:
- Access, update, and create CRM data programmatically
- Build custom dashboards, tools, or integrations
- Sync external systems with deals, contacts, activities, and more
๐ How to Access Your API Key
- Go to Personal Preferences > API
- Copy your unique API token
- Use it in the header of your API requests:
Authorization: Bearer YOUR_API_TOKEN
โ ๏ธ Security Tip: Keep your API token secure. Do not expose it in public code or client-side apps.
๐ Webhooks & Real-Time Automation
Use Webhooks to listen for changes in Pipedrive:
- New deals created
- Stages updated
- Notes added
- Activities completed
Webhook data can trigger workflows in external apps, push updates to dashboards, or send alerts via tools like Slack or Microsoft Teams.
๐ง FAQs
Can I build my own integration?
Yes. You can use the API to build a custom app or even publish it to the Pipedrive Marketplace.
Are there SDKs available?
While Pipedrive doesnโt provide official SDKs, community-created SDKs exist for Node.js, Python, PHP, and other languages.
How many API calls can I make?
Rate limits vary by plan. Typically:
- 60 requests per minute per user on standard plans
Check the API Rate Limits documentation for details.
๐ก Pro Tips
- Use Zapier or Make (Integromat) to connect Pipedrive with thousands of apps without writing code
- Set up automations in Pipedrive to create tasks, send emails, or move deals based on actions or conditions
- Combine custom fields + API to personalize your CRM to fit your exact business process