Overview

If your boards in monday.com are slow to load, lag when scrolling, or freeze entirely, you’re not alone. These issues typically arise from large datasets, overloaded views, or browser-related problems. This article walks you through the most effective steps to diagnose and fix performance issues in monday.com.

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🧾 Common Symptoms

• Board takes longer than usual to load
• Laggy scrolling or delays when updating items
• Automations take time to trigger
• Filters, views, or dashboards freeze
• “Aw, Snap!” browser errors or timeouts

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🔍 Step-by-Step Troubleshooting Guide

✅ 1. Check Internet Connection

Make sure your network is stable. monday.com relies on a strong connection to sync live data.

Pro Tip: Try opening the same board in a different network (e.g., mobile hotspot) to rule out network issues.

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🧹 2. Clear Browser Cache & Cookies

Over time, browser cache can cause issues with dynamic apps.

How to fix:

• Go to browser settings → Clear cache and cookies
• Restart your browser
• Try again in an incognito/private window

Supported Browsers: Chrome, Firefox, Safari, and Edge (latest versions recommended)

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🔄 3. Use the monday.com Desktop App

The web version can be more sensitive to browser extensions or heavy memory usage. If the browser is problematic, switch to the desktop app for a more stable experience.

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📉 4. Reduce Board Size & Complexity

Large boards with thousands of items and columns can degrade performance.

Tips to reduce board load:

• Archive completed or outdated items
• Remove unnecessary columns
• Split large boards into multiple smaller boards
• Use Dashboards to consolidate summary data instead of overloading boards

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🔎 5. Limit Use of Heavy Views

Views like Timeline, Gantt, or Map are data-intensive.

Fix:

• Switch to simpler views like Table or Kanban
• Use filters to load smaller data sets per view
• Avoid loading all items at once—apply filters by date, status, owner, etc.

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🔁 6. Optimize Automations & Integrations

Too many active automations running on every item update can slow performance.

Steps to fix:

• Disable automations not in use
• Consolidate similar automation rules
• Review automation logs to identify bottlenecks
• Disconnect and reconnect stale integrations

Check usage limits in Admin > Automations

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🔐 7. Check Permissions and Board Type

Boards set to Private or Shareable may load differently based on access rights. Ensure you’re not encountering lag due to permissions conflicts or API rate limits.

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📱 8. Test in Mobile App

Try loading the same board in the monday.com mobile app. If it loads smoothly, the issue may be tied to your desktop environment (e.g., extensions, memory).

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🛠️ Advanced Troubleshooting (for Admins/Power Users)

Action	Tool/Feature
Use Developer Tools in your browser	Check console for errors or memory issues
Analyze Automation logs	See if scripts are being triggered too frequently
Monitor board with Activity Log	Identify if a user or bot is causing excess load
Export board as Excel	If the board won’t load at all, export and rebuild in a fresh one