Overview
Pipedrive offers a wide range of learning resources to help users of all experience levels get the most out of the platform. Whether you’re just starting or looking to fine-tune your sales process, this guide will show you where to find tutorials, training, webinars, community help, and more.

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? Getting Started: Onboarding Resources

If you’re new to Pipedrive, start with these foundational materials:

✅ Pipedrive Academy

An official learning platform with free, interactive video courses.

What You’ll Learn:

• How to set up your account
• Managing deals and pipelines
• Automating workflows
• Customizing your CRM

? Getting Started Guide

A quick-start checklist that walks you through setting up your account and beginning to use Pipedrive effectively.

Includes:

• CRM setup steps
• Importing contacts
• Creating your first pipeline

? In-Depth Knowledge: Support and Documentation

? Pipedrive Knowledge Base

The go-to library for step-by-step instructions on using every feature in Pipedrive.

Topics Include:

• Feature walkthroughs
• Troubleshooting tips
• Billing and subscription info

? Searchable Help Widget

Use the in-app help icon (bottom-right corner) for instant answers while working inside Pipedrive. It links to relevant help articles and tutorials.

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?️ Live and On-Demand Learning

? Webinars and Live Training

Attend regular sessions hosted by Pipedrive experts, including live Q&A and product deep-dives.

Types of Webinars:

• Getting Started (new users)
• Masterclasses (advanced users)
• New Feature Releases

? Community and Peer Support

? Pipedrive Community Forum

A space to connect with other users, share tips, ask questions, and stay informed about product updates.

Categories Include:

• Sales tips & tricks
• Workflow automations
• Product feedback
• Use case discussions

?️ Pipedrive Marketplace

Explore 300+ apps and integrations to extend the power of your CRM.

Categories:

• Email & Communication
• Marketing Automation
• Analytics & Reporting
• Customer Support

? Personalized Support Options

? In-App Chat Support

Available on most plans for real-time help from a Pipedrive specialist.

✉️ Email Support

Submit a ticket or send questions via the support portal.

?‍? 1:1 Onboarding (Professional & higher plans)

Work directly with a customer success manager to tailor your setup.

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? Stay Updated

? Pipedrive Blog

Articles, sales strategies, product updates, and CRM trends.

? Product Updates Page

Stay current on new features and improvements.

? Final Tips

• Bookmark the Knowledge Base and Academy for ongoing learning.
• Join the Community Forum to stay connected with other users and experts.
• Make use of the Webinars for real-time learning opportunities.

Whether you’re a sales rep, team lead, or admin, Pipedrive offers the tools and resources to help you succeed.