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Top 10 Hidden Features in Pipedrive CRM

Features in Pipedrive CRM

Did you know that Pipedrive CRM is packed with hidden gems that can enhance your sales processes and boost your productivity? In this article, we'll uncover the top 10 hidden features in Pipedrive CRM that you may not be aware of. From automation to customization, these features will take your CRM experience to the next level. So, let's dive in and explore the untapped potential of Pipedrive!

1. Customizable Pipelines

Tailor your pipelines to fit your unique sales process

  • With Pipedrive CRM, you have the power to customize your pipelines to match your specific sales stages and steps.
  • Create custom stages, rename existing ones, or even rearrange the order to suit your workflow.
  • This flexibility allows you to align your CRM with your business needs seamlessly.

2. Advanced Email Integration

Sync your email conversations directly with your CRM

  • Pipedrive's advanced email integration feature enables you to sync your email conversations with the respective contacts, deals, or activities in the CRM.
  • You can easily track emails, view them within Pipedrive, and maintain a complete history of your communication with clients.
  • This eliminates the need to switch between your email client and CRM, saving you time and ensuring all crucial information is readily accessible.

3. Workflow Automation

Automate repetitive tasks and save valuable time

  • Pipedrive's workflow automation feature empowers you to automate repetitive tasks, such as sending follow-up emails or updating deal stages.
  • Create automation rules based on specific triggers and actions, allowing you to streamline your sales process and focus on high-value activities.
  • This feature enables you to boost your efficiency and productivity by reducing manual work.

4. Data Importing and Exporting

Seamlessly import and export data for enhanced efficiency

  • Pipedrive simplifies the process of importing and exporting data, making it effortless to migrate from other CRM systems or keep your data synced across platforms.
  • Import contacts, deals, or activities in bulk with just a few clicks.
  • Export data in various formats, including Excel and CSV, for easy analysis or sharing with stakeholders.

5. Smart Contact Data

Gain valuable insights with automatically enriched contact data

  • Pipedrive's smart contact data feature automatically enriches your contacts with valuable information from public sources like LinkedIn.
  • With just a name and email address, you can gather details such as job roles, social media profiles, or company information.
  • This saves you time and enables you to personalize your communication while staying informed.

6. Activity Scheduler

Stay organized and never miss a deadline with the activity scheduler

  • Pipedrive's activity scheduler helps you stay on top of your tasks and deadlines by allowing you to schedule activities within the CRM.
  • Set reminders for calls, meetings, or follow-ups, ensuring you never miss an important interaction.
  • Easily view your scheduled activities and stay organized while managing your day-to-day sales activities.

7. Visual Sales Reporting

Gain valuable insights into your sales performance with visual reports

  • Pipedrive offers visually appealing sales reporting, providing a comprehensive overview of your team's performance, deal progress, and revenue trends.
  • Customize your reports by choosing specific metrics, timeframes, and filters to focus on the data that matters most to you.
  • These visual reports enable you to make data-driven decisions and identify areas for improvement.

8. Mobile App

Stay connected and manage your sales on the go

  • Pipedrive's mobile app ensures you can access and manage your sales activities from anywhere, anytime.
  • Stay connected with your team, update deal statuses, add activities, or access crucial information on the move.
  • Never miss an opportunity or be slowed down by geographical limitations with the power of Pipedrive in your pocket.

9. Email Templates

Boost your efficiency with pre-built email templates

  • Pipedrive's email template feature allows you to create and save email templates for common scenarios or recurring communications.
  • Craft personalized and engaging emails quickly by leveraging these pre-built templates.
  • This feature not only saves you time but also ensures consistency and professionalism in your email communication.

10. Marketplace Integration

Extend the capabilities of Pipedrive with integrations from the marketplace

  • Pipedrive's marketplace offers a wide range of integrations, allowing you to enhance the functionality of your CRM.
  • Integrate with popular tools like Slack, MailChimp, or Zapier to automate processes, streamline workflows, and centralize your sales ecosystem.
  • Explore the marketplace to find integrations tailored to your needs and make the most out of your Pipedrive experience.


Pipedrive CRM goes beyond its core functionalities, offering a treasure trove of hidden features that can significantly impact your sales processes. From customizable pipelines to advanced email integration, workflow automation to smart contact data, each feature has the potential to revolutionize the way you manage your sales pipeline. Make sure you take full advantage of these hidden gems in Pipedrive CRM to boost your sales efficiency, close deals faster, and achieve your business goals. Start exploring these features today and unlock the full potential of Pipedrive!