How to Build Driver Performance Reports in Verizon Connect?
Quick Summary
Building driver performance reports in Verizon Connect means combining the platform’s safety score, driving style, and exception reporting tools into a single, repeatable view of how each driver behaves on the road. Instead of guessing which drivers need coaching, fleet managers can pull weekly safety scores, harsh-driving breakdowns, and speeding summaries directly from the Reveal dashboard, then schedule the same report to run automatically every week or month. This guide explains, step by step, how to choose the right report type, run it, interpret the results, and turn the output into an ongoing coaching program. As the platform behind these tools, Verizon Connect Fleet Management Software & Solutions gives fleet managers a full telematics and driver-safety suite in one place, and the sections below show exactly how to put its reporting tools to work for driver performance management.
Why Should Fleets Track Driver Performance in Verizon Connect?
Driver behavior behind the wheel affects far more than a single trip. Harsh braking, speeding, and excessive idling all raise fuel costs, accelerate vehicle wear, and increase the likelihood of a costly accident. Tracking this behavior consistently, rather than reacting only after an incident occurs, allows a fleet to catch small problems before they become expensive ones. Verizon Connect turns raw telematics data into structured reports, so instead of reviewing hundreds of individual trips, a manager can look at one scorecard per driver and immediately see where drivers need attention.
What Business Outcomes Improve When Reports Are Used Consistently?
Fleets that review driver performance reports on a regular cadence tend to see measurable gains in a few specific areas. Insurance premiums often drop as accident risk falls, since insurers increasingly ask for documented safety programs. Fuel spend tends to decrease as harsh acceleration and idling are addressed. Additionally, driver retention frequently improves, because consistent, data-backed coaching feels fairer than feedback based only on a manager’s impression. Because these outcomes compound over time, building the reporting habit early pays off well beyond the first few weeks.
Which Verizon Connect Reports Feed Into Driver Performance?
Verizon Connect does not offer a single “driver performance report.” Instead, it provides several report types that, together, form a complete performance picture. Knowing which report answers which question makes it much easier to build a report set that matches a fleet’s specific goals.
| Report | What It Measures | Best For |
| Driving style summary report | Hard braking, quick starts, and harsh cornering over a selected period | Weekly driver coaching conversations |
| Harsh driving incident report | A detailed, event-by-event breakdown of harsh driving violations | Investigating a specific incident or repeat offender |
| Speeding report | Instances of driving over posted or company-set speed limits | Identifying chronic speeders across the fleet |
| Exception report | Excessive idling, out-of-hours driving, and unauthorized stops | Spotting policy violations outside normal safety events |
| Safety score (Dashboard/Reports tabs) | A single 0-100 weekly score per driver based on tracker data | Ranking and benchmarking drivers at a glance |
Because each report highlights a different angle of driving behavior, most fleets combine two or three of them into a recurring reporting routine rather than relying on just one.
How Do You Run a Driving Style Summary Report?
The driving style summary report is usually the starting point for driver performance reviews, since it condenses hard braking, quick starts, and harsh cornering into one overview per driver.
- Log in to Verizon Connect Reveal and open the Reports tab.
- Search for and select the Driving Style Summary report from the report list.
- In the Vehicle/Driver Selection panel, choose the drivers, vehicles, or groups you want to include.
- Set the time frame you want the report to cover, such as the past week or month.
- In Report Options, choose which driving events to include, hard braking, quick starts, harsh cornering, and whether to show moderate and severe events or only severe ones.
- Click RUN REPORT to generate the results.
Once the report loads, any number shown in red indicates that those events reduced the driver’s safety score by at least 30 percent, which makes it easy to spot the drivers who need a coaching conversation first.
How Do You Read and Act on the Safety Score?
Alongside individual reports, Verizon Connect calculates an overall Safety Score for every driver, updated once a week using tracker data. Understanding how this score is built makes it much easier to explain results to drivers and to defend coaching decisions with data.
How Is the Safety Score Calculated?
The safety score runs from 0 to 100, and a lower number signals a higher risk of a future serious incident. Three main factors feed into the calculation: unsafe driving behaviors detected by the tracker, such as hard braking, hard acceleration, and harsh cornering; the distance the driver traveled during the period; and the severity of each event. Because the calculation factors in distance, a driver who covers significantly more miles with a similar number of harsh events can still score better than a lower-mileage driver with fewer incidents. Notably, high-speed events and driving outside scheduled hours do not directly affect this particular score, so fleet managers should always review a speeding report alongside it rather than in place of it.
Why Does Driver-to-Vehicle Assignment Matter?
The safety score is only as accurate as the data feeding it, and that depends on correctly assigning drivers to the vehicles they operate. If driver assignments become outdated or go missing, the system can attribute harsh events from one driver to another, which quietly undermines trust in the entire scoring system. Before relying on safety scores for coaching or performance reviews, it is worth auditing driver-vehicle assignments and correcting any mismatches. Furthermore, because safety score data is sensitive, only users with the appropriate permissions can view it, so administrators should review access periodically as well.
How Do You Benchmark Driver Performance Against Other Fleets?
Individual scores mean more when you compare them against a broader baseline, not just against a driver’s own past performance. Verizon Connect also calculates a fleet-wide safety score in addition to individual driver scores, so a manager can see how the entire operation compares to other fleets rather than looking at drivers in isolation. This wider view is useful when setting realistic targets, since a fleet operating in dense urban traffic will naturally see different harsh-braking patterns than one running mostly highway routes. Reviewing the fleet score alongside individual scores therefore helps managers separate genuine driver coaching opportunities from patterns that reflect the routes themselves.
How Do You Build a Recurring Driver Performance Reporting Routine?
A single report is a snapshot; a scheduled report is a system. Verizon Connect lets you schedule any report to run automatically on a daily, weekly, or monthly basis and email it straight to chosen recipients, which removes the need to log in and rebuild the same report repeatedly.
- Run the report once with the filters, drivers, and date range you want to reuse.
- Select the option to schedule the report from the report screen.
- Choose a recurring frequency, such as weekly for coaching reviews or monthly for management summaries.
- Add the email addresses of everyone who should receive the report automatically.
- Save the schedule so the report continues generating without further action.
Consequently, a fleet safety manager can receive a weekly driving style summary every Monday morning, while a regional director gets a monthly rollup covering the whole fleet, without either of them building the report from scratch.
How Do You Turn Reports Into a Driver Coaching Program?
Generating reports is only half the process; the real value comes from acting on them consistently. Fleets that see lasting improvement typically follow a similar rhythm rather than reacting only when a serious incident occurs.
- Review the driving style summary and safety score together each week to flag drivers whose numbers are trending down, not just those currently at the bottom.
- Hold short, private coaching conversations using specific event data rather than general impressions.
- Benchmark individual and fleet-wide safety scores against industry data to set realistic, evidence-based targets.
- Track completed coaching sessions alongside the reports so improvement, or the lack of it, is documented over time.
- Recognize consistently high-scoring drivers, since positive reinforcement tends to sustain safe habits longer than criticism alone.
Over several reporting cycles, this rhythm typically shifts the conversation from isolated incidents to a measurable, ongoing safety trend that both managers and drivers can track together. In addition, pairing the driving style summary with the exception report often reveals patterns that a safety score alone would miss, such as a driver who scores well on braking and cornering but regularly idles far longer than the rest of the fleet or drives outside scheduled hours. Layering these reports together, rather than relying on any single number, generally produces a more balanced and defensible picture of overall driver performance.
What Issues Commonly Skew Driver Performance Reports?
Even accurate telematics data can produce misleading reports if a few common setup issues go unnoticed. Reviewing the table below before relying heavily on scores for performance decisions can prevent avoidable disputes with drivers.
| Issue | Effect on Reports | How to Fix It |
| Driver not assigned to correct vehicle | Events get attributed to the wrong driver | Audit and update driver-vehicle assignments regularly |
| Report filtered to only severe events | Moderate but frequent issues stay hidden | Toggle to moderate and severe events for a fuller picture |
| Short reporting window used for scoring decisions | Single bad day skews the overall impression | Compare scores over several weeks before acting |
| Camera-based Video score confused with tracker-based score | Two related but different scores get mixed together | Confirm which score, standard or Integrated Video, is being reviewed |
Conclusion
Building driver performance reports in Verizon Connect comes down to choosing the right combination of driving style, safety score, speeding, and exception reports, then turning them into a recurring, scheduled routine rather than a one-time check. Once driver-vehicle assignments are accurate and you set the reporting cadence, the platform does most of the heavy lifting, surfacing the drivers who need coaching and the ones who deserve recognition. For fleets that want help designing a reporting and coaching workflow that fits their specific operation, Verizon Connect Fleet Management Software & Solutions provides the underlying telematics and safety data, and the specialists at Solution for Guru can help configure the reports, schedules, and permissions needed to make driver performance management a consistent, sustainable part of daily fleet operations.
Frequently Asked Questions
Most fleets review driving style and safety score reports weekly, since Verizon Connect recalculates the safety score itself on a weekly basis. Monthly reports are useful for management summaries and long-term trend tracking, but weekly reviews tend to catch declining behavior early enough for coaching to make a real difference.
Access depends on the permissions configured for each user role, since safety score data is considered sensitive and is restricted to users with appropriate access. Many fleets choose to share individual results directly with drivers during coaching sessions, which supports transparency, even when drivers do not have standing access to the full reporting dashboard themselves.
