How to Enable Dashcam Event Recording in Verizon Connect
Quick Summary
Dashcam event recording captures video when a driver or vehicle triggers an unsafe-driving event, such as tailgating, distraction, or a rolling stop. In Verizon Connect, you enable it by turning on the Video Event setting for each trigger in the AI Dashcam settings. You can also turn on In-Cab Alert, which plays an audio warning to the driver, and tune the speed and timing thresholds for each trigger. This guide explains the prerequisites, the exact steps, every setting, and the checks that keep your recordings useful.
Read more about Verizon Connect Fleet Management Software & Solutions
What Is Dashcam Event Recording in Verizon Connect?
Dashcam event recording saves a video clip each time the camera’s AI detects a risky behavior. Instead of storing endless hours of footage, the system captures the moments that matter and sends them to your Video List. Managers then review each clip, coach the driver, and use the evidence to resolve disputes.
Verizon Connect Fleet Management Software & Solutions calls this feature Integrated Video. The AI Dashcam watches the road and, on supported models, the driver. As a result, you get context for each event, including the speed limit, a speed graph, the time and location, and the driver and vehicle details.
Why Should Fleets Enable Event Recording?
Event recording helps fleets in several practical ways:
- Better coaching: Video shows drivers exactly what happened, so conversations stay factual.
- Stronger safety data: Video events feed driver safety profiles, which support coaching programs.
- Faster dispute resolution: Footage helps you review incidents and respond to claims.
- Fewer repeat behaviors: Drivers who know the camera records risky events tend to drive more carefully.
What Is the Difference Between a Video Event and an In-Cab Alert?
These two settings work separately, and many fleets confuse them.
| Setting | What It Does | Who Notices It |
|---|---|---|
| Video Event | Uploads a recorded clip to the Video List when the trigger fires | Managers reviewing footage |
| In-Cab Alert | Plays an audio warning inside the vehicle | The driver, in real time |
You can turn on either one or both for each trigger. You must turn at least one on before you can edit that trigger’s parameters.
What Do You Need Before You Enable Event Recording?
Check the prerequisites first. Otherwise, you may not see the settings at all.
| Requirement | Details |
|---|---|
| AI Dashcam hardware | Your fleet needs at least one AI Dashcam camera |
| User permission | You need the Video: AI Dashcam Settings permission or administrator access |
| Settings icon access | If you cannot see the icon on the Video page, ask your administrator for access |
| Driver notice | Check whether you must tell drivers what data the camera captures before you enable driver-facing behaviors |
Why Does Driver Notice Matter?
Driver-facing cameras record the person behind the wheel, so privacy rules may apply in your region. Verizon Connect advises you to confirm whether drivers need notice before you enable driver-facing (DMS) behaviors. Therefore, talk to your legal or HR team first, and then share a clear policy with your drivers.
How Do You Enable Dashcam Event Recording Step by Step?
Verizon Connect gives you two routes to the same settings. Choose the one that fits your workflow.
How Do You Open the AI Dashcam Settings?
- Sign in to Reveal.
- Go to Video, and select the AI Dashcam Settings icon in the upper right corner.
- Alternatively, go to Admin, select Cameras, and then choose AI Driving Assistance.
How Do You Turn On Recording for a Trigger?
- Find the trigger you want, such as Tailgating or Distraction.
- Switch Video Event to On to upload clips to the Video List.
- Switch In-Cab Alert to On if you want the driver to hear an audio warning.
- Select Save.
After you save, the changes apply to each AI Dashcam once the camera comes online. The Last update field shows the date and time of your last save. Keep in mind that these settings apply to all AI Dashcams in the fleet.
What Happens When You Turn Video Event Off?
When Video Event is off for a trigger, the camera does not upload that trigger’s clips to the Video List. You can still find footage by searching in Get Video. In addition, turning off camera AI video events removes that data from driver safety profiles. Consequently, think carefully before you disable triggers that support your coaching program.
Which Triggers Can You Record?
Verizon Connect groups triggers into two families: road-facing triggers (ADAS) and driver-facing triggers (DMS).
| Family | Triggers |
|---|---|
| Road-facing (ADAS) | Tailgating, Pedestrian collision warning, Solid line crossing, Rolling stop, Posted speed sign |
| Driver-facing (DMS) | Phone call detection, Distraction, Tiredness, Smoking, Seat belt unfastened, Driver camera covered |
You can pick the behaviors that match your safety policy. For example, a delivery fleet in dense cities may prioritize pedestrian warnings, while a long-haul fleet may focus on tiredness and distraction.
How Do You Fine-Tune Trigger Settings?
After you enable a trigger, you can adjust when it fires. Each dropdown in the Parameter Settings column shows a Suggested threshold, which is the default, and you can return to it at any time.
What Types of Settings Exist?
| Setting Type | How It Works | Used By |
|---|---|---|
| Minimum speed | The trigger fires only at or above the chosen speed | All triggers except Posted speed sign |
| Speed offset | The trigger fires when the vehicle exceeds the posted limit by the chosen amount | Posted speed sign only |
| Time-to-trigger | The behavior must last at least the chosen duration | Tailgating, Phone call detection, Distraction, Tiredness, Smoking |
When a trigger has both a speed and a time setting, the vehicle must meet both conditions. Verizon Connect notes that a higher speed captures fewer but higher-severity events, while a lower speed captures more events.
What Are the Road-Facing Minimum Speed Options?
| Trigger | Minimum Speed Options (MPH) | Suggested |
|---|---|---|
| Tailgating | 25 to 50, in steps of 5 | 25 |
| Pedestrian collision warning | 6, 10, 15, 20 | 6 |
| Solid line crossing | 25 to 50, in steps of 5 | 25 |
| Rolling stop | 6, 8, 10, 12, 14 | 8 |
| Posted speed sign (offset) | +10, +15, +20, +25, +30 over the limit | +10 |
Pedestrian collision warning and Rolling stop have a locked maximum of 30 MPH, which you cannot change.
What Are the Driver-Facing Minimum Speed Options?
| Trigger | Minimum Speed Options (MPH) | Suggested |
|---|---|---|
| Phone call detection | 20 to 50, in steps of 5 | 25 |
| Distraction | 20 to 50, in steps of 5 | 25 |
| Tiredness | 20 to 50, in steps of 5 | 25 |
| Smoking | 20 to 50, in steps of 5 | 25 |
| Seat belt unfastened | 6, 10, 15, 20, 25, 30 | 6 |
| Driver camera covered | 0, 10, 15, 20 | 0 (any speed) |
What Are the Time-to-Trigger Options?
Raising a minimum speed means the camera will not log events below that speed, so check your safety guidelines before you move above the suggested default. Likewise, longer time-to-trigger values may cause the camera to miss brief but real safety issues. Start with the suggested defaults, and then adjust based on your coaching data.
How Do You Manage In-Cab Alerts?
The In-Cab Alert toggle controls the audio warning that drivers hear. Select Play to preview the sound before you save. Because alerts can distract drivers if they fire too often, enable them for the most serious behaviors first. Then expand the list after drivers adapt.
Verizon Connect also lets administrators choose which unsafe driving behaviors start a video recording. For a deeper look at these choices, read the help articles on managing driver behavior with videos and managing in-cab alerts.
What Should You Do After Recording Starts?
Enabling recording is only the first step. Next, build a routine that turns clips into safer driving.
How Do You Review Events?
Open Video and select the Events tab, or open a thumbnail in the Replay panel. Each event shows the speed limit, a speed graph, the time and location, the driver and vehicle, and an activity log. The AI overlay can show headway, which is the time in seconds between your vehicle and the one ahead, and it draws a red box around a vehicle during tailgating events.
How Do You Act on a Video?
Users with the right permissions can:
- Set a coaching status, which requires an assigned driver.
- Star a video, change its classification, or add a comment.
- Exclude a video from safety metrics.
- Download the clip as footage only or with vehicle name, address, and date and time.
How Long Does Verizon Connect Keep Videos?
Video recordings expire after 90 days. Therefore, download any clip that you need for training, legal review, or insurance purposes before it expires.
Why Should You Assign Drivers to Vehicles?
Coaching and driver performance data depend on accurate driver assignments. Without an assigned driver, you cannot set a coaching status. As a result, keep your driver-to-vehicle assignments current.
What Should You Check If Events Are Not Recording?
| Symptom | Likely Cause | What to Do |
|---|---|---|
| You cannot see the settings icon | Missing permission | Ask an administrator for the Video: AI Dashcam Settings permission |
| Parameter dropdowns are locked | Video Event and In-Cab Alert are both off | Turn at least one on |
| No clips appear in the Video List | Video Event is off for that trigger | Turn Video Event on and save |
| Changes do not take effect | The camera has not come online yet | Wait until the dashcam connects, then check Last update |
| Too few events | Minimum speed is set too high | Lower the speed or return to the suggested threshold |
| Too many events | Minimum speed or time is set too low | Raise the threshold gradually |
Conclusions: What Is the Best Way to Start?
Dashcam event recording delivers the most value when you start small and refine. First, confirm that you have the right permission and AI Dashcam hardware. Next, enable Video Event for the behaviors that matter most to your safety policy, and add In-Cab Alerts for the highest-risk ones. Then keep the suggested thresholds until your coaching data shows where to adjust. Finally, review events weekly, coach drivers with the footage, and download important clips before the 90-day expiry.
Verizon Connect Fleet Management Software & Solutions combines AI dashcams, driver safety profiles, and coaching tools in one platform. Explore the solution to see how video can strengthen your fleet safety program.
Frequently Asked Questions
Yes. Verizon Connect applies the AI Driving Assistance settings to all AI Dashcams in the fleet. The changes reach each camera once it comes online.
Yes. The Video Event and In-Cab Alert toggles work independently. You can record clips silently, alert the driver only, or use both.
Verizon Connect states that video recordings expire after 90 days. Download any footage you need to keep before that date.
